Day 3 - Objectives

Created by Jonathan Gardner, Modified on Wed, 26 Jul, 2023 at 4:13 PM by Jonathan Gardner

  1. Complete the opening duties
  2. Take a test over picking frames & adjusting them – pick a demo out for each employee working and fit them to their face (Have trainer check work)
  3. Measure the pupil distance & segment heights with the trainer’s assistance
  4. Mark the seg height AFTER you adjust them to the customer's face
  5. Practice measuring pupil distance & seg height
  6. Take lens type test
  7. Continue greeting customers & answering phones  - try to answer 75% of the phone calls within 1 ring.
  8. Take the basic pricing test
  9. Read about how to enter someone into the computer & make receipts (COMING SOON!)
  10. Go on a Scavenger Hunt for lenses
  11. Continue adjusting glasses and helping customers pick out glasses
  12. Take RX interpretation test
  13. Follow your trainer through the entire sales process & dispensing
  14.   Read about the different options with lenses – (Test tomorrow!)
  15. Take acronyms test
  16. Study extended pricing option – (Test tomorrow!)

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