DAYSHEET TROUBLESHOOTING

Created by Jonathan Gardner, Modified on Tue, 10 Oct, 2023 at 12:57 PM by SVE Optical Training

Issues with the Daysheet can be as simple as a payment being left off or as frustrating as numbers being transposed on a credit card sale. Below are some quick steps to take while searching for the error.


Totals do not match Daysheet printout.

  1. Check the day’s transactions on the closing report in SVO.

  2. If the credit card totals do not match, if it’s a few cents off, check to see if numbers were transposed when keyed into the credit card total. Compare the Closing Report against transactions in Square.

  3. Were any refunds accounted for on the daysheet?

  4. Reach out to GM or DM for further troubleshooting.

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