How to factory reset Sonos products

All other Sonos products

1. Unplug the power cord.
2. Press and hold the Join button or

while reconnecting the power cord. If your product doesn’t have a Join button, you can instead press and hold the Play / Pause

or

 Mute button while reconnecting power.

1. Continue holding the button until the light flashes orange and white.
2. The light will flash green when the process is complete and the product is ready to be set up.

You can add your Sonos product back to your system by following the steps in our Add a new product to an existing Sonos system article.