Opening Duties
Every morning we want to make sure we start off on the right foot. We have a list of things to complete so nothing is left out. If you are unable to open this morning, go through these duties so you know how we open the store.
The store opening duties are available via Quick Links in SVO or via this link.
Ask your trainer how to measure pupil distance & segment heights on lined bi-focals, no-line bifocals, and trifocals.
Practice measuring pupil distance and segment heights on SV, Bifocal, Trifocal, & Progressive on demo lenses, using your trainer as the ‘patient’.
Aim to greet 90% of the patients before the door closes behind them and answer 75% of phone calls within 1 ring.
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